HavenLoop Cat Tunnel Bed
Shipping Information:
• Ships from: United States
• Estimated delivery to United States: 7–12 business days
• Processing time: 1–2 business days
• Tracking number provided for all orders
SPECIFICATIONS
High-Concerning Chemical: None
Smart Device: No
Item Type: Beds, Cat Houses & Condos
Material: Fiber
Type: Cats
Product Name:
Storage and Folding Cat Tunnel
Available Colors: Gray, Blue, Pink, Coffee, Khaki, Cream White
Main Material: Wool Felt
Function: Cat Play / Resting / Hiding
Usage Range: Suitable for all cats
Size Options
-
50 × 20 cm – Recommended for cats up to 3.6 kg
-
60 × 27 cm – Recommended for cats over 3.6 kg
Product Highlights
-
Multi-Functional Design: Combines play, rest, and storage in one compact tunnel.
-
Durable Wool Felt: Soft, breathable, and resistant to scratching.
-
Foldable & Portable: Easy to store or carry — perfect for small spaces.
-
Comfortable Hideaway: Provides cats with a secure, cozy space to play or nap.
-
Stylish Look: Neutral tones blend beautifully with modern home décor.
Notes
-
Measurements may vary by 1–3 cm due to manual measurement.
-
Colors may differ slightly due to lighting and display variations.
Care & Packaging Tips
-
Minor packing creases from shipping are normal and do not affect product use.
The shape will typically restore within a week. -
For quicker recovery, gently use a warm hair dryer to smooth out any folds.
-
If you are particular about packaging traces, please consider before purchase.
We currently ship to the United States.
Order Processing:
Orders are processed within 1–3 business days.
Shipping Origin:
Our products are shipped from the United States.
Delivery Time:
Estimated delivery time to the United States is 7–12 business days.
Shipping Costs:
Shipping costs are calculated and displayed at checkout before payment.
Tracking:
All orders include a tracking number which will be emailed once the order ships.
We accept returns within 30 days of delivery.
Return Conditions:
• Items must be unused and in original packaging
• Proof of purchase is required
Return Process:
To initiate a return, please contact us at info@serenehaven.us
Our support team will provide return instructions.
Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
Once the returned item is received and inspected, refunds are processed within 5–7 business days and issued to the original payment method.
SPECIFICATIONS
High-Concerning Chemical: None
Smart Device: No
Item Type: Beds, Cat Houses & Condos
Material: Fiber
Type: Cats
Product Name:
Storage and Folding Cat Tunnel
Available Colors: Gray, Blue, Pink, Coffee, Khaki, Cream White
Main Material: Wool Felt
Function: Cat Play / Resting / Hiding
Usage Range: Suitable for all cats
Size Options
-
50 × 20 cm – Recommended for cats up to 3.6 kg
-
60 × 27 cm – Recommended for cats over 3.6 kg
Product Highlights
-
Multi-Functional Design: Combines play, rest, and storage in one compact tunnel.
-
Durable Wool Felt: Soft, breathable, and resistant to scratching.
-
Foldable & Portable: Easy to store or carry — perfect for small spaces.
-
Comfortable Hideaway: Provides cats with a secure, cozy space to play or nap.
-
Stylish Look: Neutral tones blend beautifully with modern home décor.
Notes
-
Measurements may vary by 1–3 cm due to manual measurement.
-
Colors may differ slightly due to lighting and display variations.
Care & Packaging Tips
-
Minor packing creases from shipping are normal and do not affect product use.
The shape will typically restore within a week. -
For quicker recovery, gently use a warm hair dryer to smooth out any folds.
-
If you are particular about packaging traces, please consider before purchase.
We currently ship to the United States.
Order Processing:
Orders are processed within 1–3 business days.
Shipping Origin:
Our products are shipped from the United States.
Delivery Time:
Estimated delivery time to the United States is 7–12 business days.
Shipping Costs:
Shipping costs are calculated and displayed at checkout before payment.
Tracking:
All orders include a tracking number which will be emailed once the order ships.
We accept returns within 30 days of delivery.
Return Conditions:
• Items must be unused and in original packaging
• Proof of purchase is required
Return Process:
To initiate a return, please contact us at info@serenehaven.us
Our support team will provide return instructions.
Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
Once the returned item is received and inspected, refunds are processed within 5–7 business days and issued to the original payment method.
Frequently asked questions
Reach out to our expert customer support at info@serenehaven.us or visit Contact us page
Handling and Processing Time
- Orders are processed within 1 to 3 business days.
- Then will be delivered from 4 to 10 days maximum.
- We ensure that all items meet our high-quality standards before shipment.
- Orders placed before 2:00 PM EST will be processed the same day.
- You will receive a confirmation email with tracking details once your order has been dispatched.
We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please Contact us ASAP to modify orders. Once shipped, orders cannot be changed/cancelled.
A good rule of thumb is to select a blanket that’sabout 10% of your body weight. For example, if you weigh 150 lbs, a 15 lb blanket is ideal. This ensures optimal comfort and stress relief.
We accept payment via credit/debit cards (Visa, Mastercard, American Express).
You can reach our customer support team via email at info@serenehaven.us or through our Contact Us page. We strive to respond to all inquiries within 24 hours.
We accept debit/credit cards (VISA, MASTERCARD, AMEX) and APPLE PAY.
Parcels are delivered to your mailbox, or in person if too large. If you're unavailable, a notice will be left for pickup at the nearest post office.